With over 100 years of horological expertise, we at Alfred Dunhill understand the value and importance of producing quality time pieces that are built to last. Since the first dunhill dashboard clock of 1903, we have continued to produce exciting, original and beautiful timepieces.
Every dunhill watch is made to the highest standards of precision and quality. Throughout its manufacture it has been subjected to the strictest controls and inspections.
For a major service, we look forward to welcoming you at one of our global Service Centres, but here are some specific guidelines for you to follow regarding the care of your dunhill timepiece.
As with a finely tuned engine, dunhill timepieces will benefit from a service every few years, rewarding you with continued precision timekeeping.
Your dunhill watch is guaranteed against faults in materials and workmanship for a period of 24 months from the date of purchase, irrespective of the country of purchase. Your dunhill watch will be repaired and any defective components will be replaced, free of charge, providing that the fault falls within the terms of this guarantee.
Damage and/or defects caused by fair wear and tear, accidents, use which is unreasonable or inconsistent with dunhill's instructions, dismantling, or repair by persons other than authorised dunhill repair specialists, or the use of components or accessories other than those recommended by dunhill, are not covered by this guarantee.
Natural skin straps are also excluded from the guarantee.
This guarantee is only valid provided that the guarantee card is properly completed by a dunhill shop or authorised dealership from which your watch is purchased and is returned with your dunhill watch.
Please note that your rights under the guarantee are subject to your compliance with dunhill's instructions as set out in the booklets below.
Classic Watch Guarantee
Facet Watch Guarantee
Please read the instructions carefully.
This guarantee is additional to your statutory rights
Your mechanical manually wound watch has a mainspring that has been designed to last for a full 30 hours between each winding. You should rewind your watch every morning at about the same time. This will give the watch the mechanical energy required to power the movement smoothly for the next twenty-four hour period.
The reason that we suggest winding your watch in the morning is simple. The watch movement has to work a little harder during the day, as it compensates for the activity of your arm. A fully wound mainspring will give a more constant flow of energy to the movement. Conversely, the watch has to work a little less hard when it is static - at night.
When restarting a self-winding watch that has remained off the wrist for over 40 hours, it is advisable to rotate its setting crown five to six times or so to reactivate the movement's drive system. You can of course re-start the watch by shaking it for a few seconds. However, re-starting the watch by using the crown will give better accuracy of time. Again the reason for this is that by using the crown, you input more energy into the mainspring.
For your interest, it takes about 3 to 4 hours of being worn by the average person to fully wind the mainspring on an automatic watch.
There are a few basic rules to preserve the condition of your leather strap as long as possible:
Avoid contact with water or moisture to prevent discoloration and deformation. Avoid prolonged exposure to sunlight to prevent the colour from fading. Do not forget that leather is permeable! Therefore avoid contact with greasy substances and cosmetic products.
A leather strap should last for a period of about 12 months, without alteration of its aesthetic look. However this will vary from person to person dependent on their lifestyle.
These should be replaced every two years to prevent any sudden and possibly awkward stoppage of the movement.
Some of the watches in our collection have a warning feature. When the battery is running low, the second hand appears to "jump" 4 seconds at a time. This tells you that the battery needs replacing immediately.
dunhill Timepieces General User Instructions
dunhill A-Centric Pentagraph
dunhill Bobby Finder SP20
dunhill Bobby Finder SP25
dunhill Bobby Finder SP30
dunhill Facet 1936 / Baby Facet
dunhill Parody Stone
dunhill Wheel Watch Chrono
dunhill Wheel Watch