Specific Care

When carrying a writing instrument, always try to keep it in a leather case or pouch. This will protect the lacquer, resin or plated finish. The plated finish, in particular, is sensitive to scratches. Once it is scratched, it can be very difficult if not impossible to remove these marks.

• Fountain Pen
  Ink: Always use fresh ink. dunhill do not recommend that you use ink that has been opened for over one year, as it thickens over time.
  
  Your fountain pen will function better if it is cleaned every two months, by rinsing the nib. Never clean a pen in hot water or alcohol. Use tepid water. Shake out any excess water and dry the nib with a soft cloth.
  
  If you will not be using your pen for a while, remove the cartridge or ink and clean it by flushing with tepid water.
  
  After being in any environment where there might be changes in air pressure (for example in a plane or on a train) you should uncap the pen with the tip pointed upwards. A sudden change in cabin pressure may cause any fountain pen to leak. To reduce the likelihood of this happening, you should either completely fill your pen, or empty it of ink before you travel.
  
  Always replace the cap after use to avoid excess evaporation of the ink. If your pen is accidentally dropped, please be aware that ink may spill into the cap and could leak out.
  
  
• Rollerball
  An important note on rollerball refills. To prevent any risk of ink leakage, always retract the tip when not in use. Contact with the rollerball will draw ink out from the refill, therefore you should ensure that no material comes into contact with the tip, even when it is retracted (e.g. shirt, pocket lining).
  
  
• Pencil
  For the smoothest writing and the most accurate fit, we strongly recommend that you only use dunhill leads. The part of a pencil that is most likely to need attention is the retraction mechanism. This is something that you should leave to an authorised Service Centre.
  
  
• Ballpoint
  dunhill ballpoint refills will provide you with hours of smooth writing, and changing them is a simple procedure. See User Instructions. The part of a ballpoint pen that is most likely to need attention is the retraction mechanism. This is something that you should leave to an authorised Service Centre.