
dunhill do not officially offer a guarantee on our leather goods, as they are made from natural products, however, we do stand by the quality of our manufacture. Therefore, should there be any defect of manufacture, such as failure of the hardware - the lock, shoulder strap attachments and so on - we will of course rectify the matter free of charge within the first 2 years of purchase.
Damage and/or defects caused by fair wear and tear, accidents, use which is unreasonable or inconsistent with dunhill's instructions, dismantling, or repair by persons other than authorised dunhill repair specialists, or the use of components or accessories other than those recommended by dunhill, are not covered by this gesture.
dunhill recommends that customers only use these service centres when servicing and repairing dunhill products.