Standard Shipping Delivery in 3 to 6 working days. Orders containing personalised items will require an additional day for handling.
Place an order with Standard Delivery by 18 December at 10 am CET to get your gifts in time for 24 December.
Express Shipping Delivery in 2-3 working days
Place an order with Express Delivery by 21 December at 2 pm CET to get your gifts in time for 24 December.
Cash on Delivery supplement €6
All orders placed and delivered between 15 November and 23 December may be exceptionally returned until 31 January. Orders delivered after 23 December follow the ordinary return policy. Free returns within 15 days of the delivery date.
Our dedicated Customer Care team is always on hand to assist in anyway they can. From our extensive range of exclusive services to advice on returns, shipping, stores or processing your online order, we are here for you. Contact us using this form.
You can also get in touch by phone:
Call us on +44 20 7108 6204 Monday to Friday 10am – 7pm UK time Saturdays (excluding national holidays) 10am – 5pm UK time