Contact us
CUSTOMER SERVICE OPENING HOURS
Monday to Friday from 9 am to 5 pm GMT, and Saturday from 8 am to 4 pm GMT
We will respond to every email within 24 hours, Monday to Saturday, excluding holidays:
1 January
25 December
26 December
We will do our best to provide you with assistance as soon as possible. In the meantime, please consult the Customer Care area to find answers to the most frequently asked questions.
Important Information
EUROPE
CALL US
You can also call us at our number 020 7108 6204 - from Monday to Friday from 9 am to 5 pm GMT, and Saturday from 8 am to 4 pm GMT, excluding holidays.
CUSTOMER SERVICE OPENING HOURS
Monday to Friday from 9 am to 5 pm GMT, and Saturday from 8 am to 4 pm GMT
We will respond to every email within 24 hours, Monday to Saturday, excluding holidays:
1 January
25 December
26 December
AMERICAS
CUSTOMER SERVICE OPENING HOURS
From Monday to Friday from 9 am to 6 pm EST.
We will respond to every email within 24 hours, Monday to Friday, excluding holidays:
January 1st
January 15th
February 19th
May 27th
June 19th
July 4th
September 2nd
October 14th
November 28th
December 25th
You can also get in touch by phone:
Call us on +1 844 536 5281
Monday to Friday from 8 am to 8 pm CST
Saturdays (excluding national holidays) from 9 am to 5.30 pm CST
We will do our best to provide you with assistance as soon as possible. In the meantime, please consult the Customer Care area to find answers to the most frequently asked questions.
JAPAN
Our dedicated customer care team is always available to assist you with any questions or concerns you may have. For assistance with returns, shipping, store locations, or how to place an order in our online boutique, please use this form to enter your inquiry and submit it.
We also accept inquiries by phone.
Dunhill Information Desk 0800 000 0835 (Toll-free) (Free dial) Weekdays 9:00 - 21:00 (excluding Saturdays, Sundays, and public holidays)
お客様のご相談やお問い合わせには、専門のカスタマーケアチームが常時対応いたします。 ご返品・配送・ストア検索・オンラインブティックでのご注文方法など、お困りの際はこちらのフォームにお問い合わせ内容をご入力の上、ご送信ください。
お電話でのお問い合わせも受け付けております。
ダンヒル インフォメーション デスク0800 000 0835（通話料無料）（フリーダイアル 平日9：00～21：00（土・日・祝日を除く）
APAC
Monday to Friday from 9 am to 5 pm GMT, and Saturday from 8 am to 4 pm GMT
We will respond to every email within 24 hours, Monday to Saturday, excluding holidays:
1 January
25 December
26 December
We will do our best to provide you with assistance as soon as possible. In the meantime, please consult the Customer Care area to find answers to the most frequently asked questions.
KOREA
Our dedicated Customer Care team is always on hand to assist in any way they can. From our extensive range of exclusive services to advice on returns, shipping, stores or processing your online order, we are here for you. Contact us using this form.
Monday to Friday from 9 am to 5 pm GMT, and Saturday from 8 am to 4 pm GMT We will respond to every email within 24 hours, Monday to Saturday, excluding holidays:
January 1st
December 25th
December 26th
20 March
29 April
3 May
4 May
5 May
6 May
20 July
11 August
21 September
22 September
23 September
12 October
3 November
24 November
We will do our best to provide you with assistance as soon as possible. In the meantime, please consult the Customer Care area to find answers to the most frequently asked questions.
저희의 헌신적인 고객 관리 팀은 항상 가능한 모든 방법으로 지원을 제공하기 위해 대기하고 있습니다. 광범위한 독점 서비스부터 반품, 배송, 매장 또는 온라인 주문 처리에 대한 조언까지, 저희는 항상 고객님 곁에 있습니다. 이 양식을 사용하여 문의하십시오.
월요일부터 금요일까지 오전 9시부터 오후 5시(GMT), 토요일은 오전 8시부터 오후 4시(GMT) 휴일을 제외하고 월요일부터 토요일까지 24시간 이내에 모든 이메일에 응답해 드리겠습니다.
1월 1일
12월 25일
12월 26일
3월 20일
4월 29일
5월 3일
5월 4일
5월 5일
5월 6일
7월 20일
8월 11일
9월 21일
9월 22일
9월 23일
10월 12일
11월 3일
11월 24일
최대한 빨리 도움을 드릴 수 있도록 최선을 다하겠습니다. 그동안 고객 관리 영역에서 가장 자주 묻는 질문에 대한 답변을 찾아보십시오.
